FAQ's
For Everyone
Prymo is a performance tracking and coaching app built for athletes, coaches, and gym/club owners. Whether you're training solo or managing a team, Prymo helps you log sessions, track progress, join challenges, and get meaningful feedback - all in one place. You’ll also be part of a growing sports community, where you can connect with teammates, join public or private groups and stay motivated through shared goals and challenges.
Yes - Prymo offers a 1-month free trial for all new users. After that, you can choose a plan that fits your role & needs.
Open the Challenges tab in the app within the Community, choose a challenge, and tap Join. Then complete the task (like logging a session or uploading a clip) to earn points, badges, or leaderboard spots.
Prymo is available on iOS and Android smartphones.
Yes - your data is protected. Only you and any approved coach can view your profile and stats. Public challenges display limited info and only with your consent. We take privacy seriously and never sell your data.
Not yet - but this feature is planned for a future upgrade. Prymo currently focuses on manual logging, real-time feedback, and skill tracking without requiring wearables.
Yes - Prymo includes built-in community groups for athletes, teams and coaches. You can share progress, ask questions, and take part in challenges. Private and public groups are supported.
You can reach us directly in the app via the Support tab, or email us anytime at info@prymosports.com. Our team typically replies within 24 hours.
For Athletes
Yes - Prymo is perfect for solo athletes. You can set your own goals, track your training, upload videos, join challenges and review your progress over time.
Athletes can log three main session types in Prymo:
- Skill Practice – technical drills and focused training sessions
- Matches – choose from: Competition, Practice Match, Sparring, Rolling (for BJJ)
- Physical Performance – Strength, Power, Speed, Endurance
- Each session can include notes, 30-second videos and review ratings (self, peer or coach)
You can review your own clips, receive ratings from peers, or request feedback from coaches (if connected). All feedback is stored in your personal performance journal.
It’s optional - but highly recommended. Uploading 30-second clips helps you reflect, share with others, and improve your technique over time.
Prymo supports 8 core sports at launch:
- Football
- Rugby League
- Racquet Sports
- Padel
- Combat Sports
- Brazilian Jiu-Jitsu (BJJ)
- Boxing
- Strength & Conditioning
- Weightlifting
- Movement & Mobility
- Yoga
- Pilates
- More sports will be added over time.
Yes - Prymo visualises your progress through performance graphs, training logs, and auto-generated journals, showing your development across all tracked areas.
Gym/Club Owners & Coaches
Yes. Prymo is built for coaches, personal trainers and gym/club owners to manage and monitor training across individuals, classes and teams.
- Create and schedule classes
- Track athlete performance over time
- Deliver structured feedback (video, text or ratings)
- Monitor attendance
- Access team-wide analytics and individual insights
After your free trial, you can choose from:
- Starter – Up to 50 users and 2 coaches
- Pro – Up to 100 users and 5 coaches
- Elite – Up to 300 users and 10 coaches
Yes - you can customise your team groups to reflect your brand. While logos won’t appear on the main dashboard in the MVP, you can still apply your identity within private groups and shared content.
Yes - we’ve made onboarding simple. Our team will guide you through:
- Setting up your account
- Creating recurring classes
- Adding skills to your Class Planner
- Inviting members
- Allocating coaches and members to coach groups
- Creating community groups
- Setting up custom challenges for your team
- Get early access before public launch
- Provide feedback that helps shape Prymo’s coaching tools
- Lock in discounted subscription plans
- Be listed as a founding club or coach in our launch circle
